Shipping and Returns
UK Delivery
Free delivery on all orders
We use Royal Mail’s Tracked For service. Royal Mail aims to deliver in 2-4 working days (once the order is finished and dispatched).
Europe Delivery
Free delivery using Royal Mail Tracked & Signed For Service for orders over £80. This takes up to 14 working days (once the order is finished and dispatched). *Note this service is not available for customers in Norway.
EU shipping includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Import duties and customs may apply.
International delivery
There is a £23.99 delivery fee for orders. This takes up to 14 business days (once the order is finished and dispatched).
We are based in the UK, so additional duties may apply upon arrival of international orders - these are calculated by your local customs authority. We are not responsible for these additional costs. Shipping & duties are non-refundable.
International countries include United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States
For USA as we are based in the UK, so additional duties may apply upon arrival of orders, generally you will only be subject to these duties and taxes if the value of your order is greater than US$800. We are not responsible for these additional costs. Shipping & duties are non-refundable.
We are unable to deliver to Russia.
If you have any concerns regarding shipping please email silverinchaos@outlook.com
Duties & Taxes (for orders outside of the UK, EU and US)
For orders outside of the UK, EU & US, additional duties map apply upon arrival
These are calculated by your local customs authority. We are not responsible for these additional costs. Shipping & duties are non-refundable.
Any import duties and taxes are charged once the package has reached the destination country and these charges must be paid by the recipient of the package. Customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.
If you refuse a shipment from Silver In Chaos you are responsible for the original shipping charges, import fees incurred on the package, and the cost of returning the package to Silver In Chaos. This amount will be deducted from your refund. In the instance, the return fee exceeds the amount of the original purchase plus shipping costs, the package will be abandoned and you will not be refunded.